FAQs

Frequently Asked Questions (FAQs)

 

Products / Services

QUESTION:
Does TTi offer Multipacks?

ANSWER:
Yes! TTi has offers 3- and 4-card Multipack options for your card program. Our completely automated production process guarantees superior packs every single time, giving your brand the best shelf presence possible. 

QUESTION:
Does TTi offer Lenticular Printing?

ANSWER:
Yes! TTi specializes in Lenticular Printing through the Virtual Images brand. Virtual Images is located in Southern California and features a sales and design team tailored to working with large and small format lenticular promotional pieces. Please contact your sales rep to learn more about this consumer-engaging print technology and request samples.

QUESTION:
Does TTi offer a line of PVC-alternative substrates?

ANSWER:
Yes! TTi has the Earth Friendly Collection, which offers several unique substrates that can be used instead of PVC:

  • Metal
  • Cork
  • rPETG Copolyester
  • rPVC
  • Paper (FSC certified)

QUESTION:
What's the difference between PET and rPET?

ANSWER:
PET stands for Polyethylene Terephthalate. Plastics are some of the more commonly discussed plastics when searching for solutions for drinking water. Unlike other types of plastic, PET is considered safe and is represented on water bottles with the number "1", indicating it as a safe option.

rPET is simply Recycled PET - typically cut waste or recycled PET bottles.

PETG has very good properties for cards for longevity and lamination.

 

3rd Party Sellers / Processors

QUESTION:
Are you familiar with Blackhawk or Incomm (3rd party) logistics and specifications for producing and receiving product?

ANSWER:
Yes, TTi works closely with third party sellers, including Blackhawk Network and Incomm and are accustomed to their logistics and specifications for receiving and producing product.

QUESTION:
What processors are you certified to handle data with?

ANSWER:
Travel Tags has relationships with several processors, including: First Data, SVS, Vantiv, Paytronix, Heartland Payments Systems, World Pay and Givex.

 

Time / Quantity / Specifics

QUESTION:
How fast can I get my proofs?

ANSWER:
Turn-time for proofs will vary based on schedules and the construction of the card. Please contact your sales rep for more information on the proofing process.

QUESTION:
What is your minimum card run?

ANSWER:
TTi has the ability to produce any number of cards, from one to millions. Our offset and digital printing capabilities provide unparallel results in print quality and price. Please contact your sales rep for more information on which printing method is right for your program needs.

QUESTION:
What is your average turn time for a laminated card with encoding? (digital, short-run, litho)

ANSWER:
TTi puts a great deal of focus on quality assurance and on-time delivery. Depending on multiple factors such as scheduling and the printing technique used, the average turn-time for cards can vary. Please contact your sales rep for more information on turn times.

QUESTION:
Why do so many retailers choose Travel Tags as their card manufacturer?

ANSWER:
Travel Tags takes pride in utilizing the best equipment, superior materials, expert staff, and rigorous quality checks to assure your card and card data is exactly how you imagined it. The largest brands in the world put their trust in us to print a high-quality card, qualified to represent their elite brand. The value of our cards is a reflection of the quality of service and product you receive.

QUESTION:
Do you have an in-house mail expert?

ANSWER:
Yes, TTi has a Certified Mailpiece Design Professional on staff. This expert is adept at answering questions related to mailing methods, presort regulations, design and qualification of pieces for discounts, etc. The expert has contacts within the postal system that can be utilized for consultation or error resolution.

QUESTION:
Who's included in your client list?

ANSWER:
The largest brands in the world place their trust in TTi to print a high-quality card, which ultimately is an extension of their brand. Travel Tags prints over 500 million cards per year for customers all across the world. For a collection of customer samples, please contact your sales rep.

QUESTION:
Do you offer short run capabilities?

ANSWER:
Yes, TTi offers a competitively priced short run program for merchants who want cards produced and fulfilled based on their current needs. The short run card program suits order sizes ranging from 500 – 25,000 cards.

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